Terms & Conditions

Welcome to FASH MOB Website (‘Website’). It is imperative that you read and understand these terms & conditions before you make your purchase(s). We hope that the information we provided below has made your shopping experience with us a pleasant and enjoyable one. Your continued use of our Website constitutes your agreement to be bound by the Terms of Use.

1. DEFINITIONS

shopfashmob.com is the interactive online service operated by FASH MOB on the World Wide Web of the Internet. We can be reached via e-mail at sales@shopfashmob.com.

2. GENERAL

As we continue to develop our Website, we may from time to time, modify, alter or update these Terms of Use. Your use of our Website following any such change constitutes your agreement to follow and be bound by the Terms of Use as changed. We therefore encourage you to refer to these Terms of Use on an on-going basis.

3. INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The intellectual property rights in all software and content made available to you on or through this Website remains the property of FASH MOB, protected by copyright laws. All such rights are reserved by FASH MOB. You may store the content supplied solely for your own personal, non-commercial use. All contents including images, designs and descriptions used must be credited back to "www.shopfashmob.com". You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. All products sold on www.shopfashmob.com are not allowed to be resold in the open market for commercial purposes without the prior permission of FASH MOB.

4. PRICING

All prices stated on our Website are in Singapore Dollars. All payments have to be made in Singapore Dollars. Pricing is fixed and non-negotiable. For international customers purchasing from other countries outside of Singapore, please note that any taxes or customs fees in regard to your purchase are to be held responsible by the customer.

5. PRODUCTS & COLOURS

All measurements stated on our Website are in inches. All actual measurements may differ by about 0.5 inches due to mass production. We have made every effort to display as accurately as possible the colors of our products that appear on the Website. However, as the actual color you see depends on the resolution of your monitor or smart gadget devices, we cannot guarantee that your monitor's display of any color will be as accurate as what we presented. For light coloured or white items, there may be slight small black dots which are not obvious. As this does not change the overall appearance of the item/design, it will not be considered a defect.

6. EXCHANGE & RETURNS

With effect from 3 March 2017, we provide exchange of sizes and free returns for all regular priced items. Only items purchased directly firsthand from shopfashmob.com are valid for exchange and return. Exchange/returns of any form is strictly not allowed for all Sale/Promotional Code items. Promotional codes and store credits are applied to the entire single order and all items in the order are not eligible for any form of return. We sincerely apologise for any incorrect or defective items received. Kindly email us at sales@shopfashmob.com within 7 working days with a snapshot of the incorrect item or area of defect, along with your invoice number for verification purposes and to further process an exchange to the correct item for you. Refer to our RETURNS & EXCHANGE section for more information. 

7. BACKORDERS

Backorders placed via our website are subjected to delays/cancellations that are beyond FASH MOB’s control. In the event of a cancellation of a backorder, a full credit note will be offered. A full refund/cancellation on a customer's request on any ongoing backorder at any point will not be accepted. Any requests for change of size or colour for the backorder is subjected to availability. 

8. GIFT CARDS & VOUCHERS

All gift cards are valid for a year from the date issued and all shopping vouchers are valid for 60 days from the date of issue. All gift cards and vouchers cannot be extended after the date of expiry. The gift cards and vouchers are non-transferrable, non-refundable and can only be used in a single transaction. Any unused amount will strictly not be refunded. Credit notes and discount vouchers are not applicable for any gift card purchase. Vouchers, discount vouchers and gift cards cannot be used concurrently.

9. LAUNDRY CARE

All apparels purchased from FASH MOB are advised to be either hand washed in cold water or dry cleaned. Avoid using the spin/tumble dry function and use low heat when ironing on delicate materials such as chiffon/lace/silk/polyester/viscose, etc. Avoid soaking the apparel in water to prevent fabrics from discolouring. Avoid using strong washing agents during wash.

FASH MOB reserves the right to to make amendments to any of the above Terms & Conditions without any prior notice.